Thank you for shopping with us at Luxury Perfume Fraganza24! We strive to offer the best quality products and customer service. If you are not fully satisfied with your purchase, we are here to help.

Returns and Exchanges

Our policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, we unfortunately cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return or exchange, please contact our customer support team at [Sicnitin@gmail.com]. Provide your order number, a description of the issue, and whether you would prefer a refund or an exchange.

Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of 5 days.
Please note, shipping charges are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.